Medical Office Assistant + Internship

Program Type

Diploma

Program Length

34 Weeks

How to Enroll

34-Week Medical Office Assistant + Internship Program in Windsor, ON

Medical Office Assistants (MOA) are relied upon by physicians, medical staff, and patients to keep office operations running smoothly. In addition to performing administrative and supportive functions, they must know medical terminology and be familiar with various medical procedures and healthcare business practices. They often assist physicians by preparing treatment rooms for clinical examinations, help with medical procedures, take vital signs, and provide pre-emptive care.

MOAs are the first point of contact for a physician’s office, medical clinic, hospital, diagnostic centre, or health care agency. They welcome patients to a physician’s office, answer the phones, schedule appointments, assist with submitting prescriptions, referrals, and handle insurance forms, claims, and handle drug manufacturer calls.

The best way to see if Berkshire West is the right fit for you is to come to a Personalized Information Session. You can meet one of our Admissions Advisers and get your questions answered. Get a Personalized Information Session Now or Get more info.

Next Program Start Dates

Registered With

Berkshire College of Health, Business & Technology is a Career College (CC) registered under the CCA 2005 and is a member of the National Association of Career Colleges (NACC).

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Job Market

Potential Career Paths After Completing the Program

Graduates hired by hospitals, medical and dental offices & clinics
Occupations include Medical Billing Clerk, Clinical Assistant, Medical Booking Clerk
Advance into Medical Office Management, Medical Billing & Coding, Healthcare Administration and more!

Salary Infomation

Medical Office Assistants can make on average

$20 - $26/hr

source: https://www.jobbank.gc.ca/

Becoming a Qualified Medical Office Assistant

As a student in this program, you will gain the essential skills needed to become a Medical Office Assistant:

Provide new patients with forms and other documents that they must fill out
File patient forms in the appropriate place after scanning them into our EHR system
Accept payment for co-pays and other fees required prior to services being rendered
Verify insurance information over the phone when the patient makes the appointment, then again upon patient’s arrival
Schedule the next appointments prior to patients leaving the office

Practical “On-The-Job” Training

We believe in learning by doing. That’s why our Medical Office Assistant + Internship program emphasizes practical, hands-on training that allows you to apply your knowledge in real-world settings. During your internship, you’ll gain valuable skills and build the confidence needed to excel in your chosen field.

Admission Requirements

Candidates must submit a copy of their Secondary School Diploma (OSSD, GED, or better), if this is not available they will be required to pass the Scholastic Level Exam (SLE).
Candidates must also submit a Pre-Admission Medical Report and Immunizations may be required for practicum.

Program Outline

Intro to Computers & Microsoft Office

This module will provide students with an overview of computer applications, the Windows operating system and the Microsoft Office Suite including Word, Excel, PowerPoint and Outlook. Students will develop the professional skills needed in modern business world through a series of projects and simulations in an interactive digital environment.

Business Communications & Interpersonal Skills

This module will provide students the tools to develop business English and interpersonal communication skills necessary to function in the modern business setting. In addition, this module provides a review of English grammar, sentence structure and punctuation as they apply to business communications. Students will develop effective interpersonal communication skills for managing personal and working relationships. The importance of diversity inclusion and teamwork will also be explored.

Introduction to Medical Office Assisting

This module provides students with the fundamentals of a Medical Office Assistant. Students will learn about the career opportunities, ethical and legal concepts, the history of medicine, patient education, nutrition, health promotion and an overview of Medical Office Assistant management responsibilities.

Medical Terminology, Body Systems & Disease

This module provides students with medical terminology and basic knowledge of the anatomy and physiology of body systems and their associated disorders. Topics covered include medical terminology, the 24 hour clock, normal body system structure and function, recognition of various homeostatic imbalances, common diseases and disorders. Students will gain an in-depth understanding of medical specialties such as pharmacology, oncology, radiology, nuclear medicine and psychiatry.

Administrative Skills & Procedures

This module provides students with the fundamentals of reception procedures, telephone techniques, appointment scheduling, filing reports, documentation, and medical records, and medical billing. Students will be introduced to medical office management software systems and the role of computers in medical practice. Students gain hands-on experience using practice management software. Students are also introduced to basic medical transcription procedures.

Clinical Skills & Procedures

This module provides students with the theory and practice of the clinical procedures that medical assistants perform in a medical office. Students will learn asepsis, infection control, patient assessment, vital signs, assisting with primary physical examinations, review of pharmacology and medications. Students will also learn to assist with specialty examinations, and understanding diagnostic procedures.

Medical Emergencies

This module provides students with a certification in Emergency First Aid and Basic Rescuer (Level C) CPR. Modules are taught by WSIB authorized providers.

Job Search, Interview Skills & Resume Writing

This module will provide students with the skills to prepare for employment, research employment opportunities within their field of study and be successful in their future career. Some of the topics included will be the preparation of a resume, interview and cover letter.

Internship

Students will complete a 100 hour clinical work placement under the direct supervision of a Medical Doctor. Sites include hospitals, physiotherapy/sports medicine, rehab centres, LTC facilities, and other agencies.

This program is approved as a vocational program under the Ontario Career College Act, 2005.

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